Privacy Policy

Version: 2025-08-24

1. Controller & Contact

HistogramIQ acts as the controller for personal data needed to provide the service. To exercise your rights, use the contact channels listed on the website.

2. Data We Collect

• Account: name, email, preferences.
• Billing: payments processed by third parties (e.g., Stripe). We do not store complete card details.
• Product Usage: event logs, chatbot/EA settings, performance metrics and telemetry.
• Cookies/Analytics: subject to consent preferences.

3. Purposes & Legal Bases

• Provide and maintain the service (contract performance).
• Billing/subscriptions, fraud prevention (contract/legitimate interests).
• Support, improvements and security (legitimate interests).
• Optional marketing/communication (consent, where applicable).

4. Sharing with Third Parties

We may share data with essential providers (e.g., payments, hosting, analytics, support) under appropriate agreements. We do not sell personal data.

5. International Transfers

Where international transfers occur, we apply appropriate safeguards (standard contractual clauses, technical/organizational measures).

6. Retention

We keep data as long as necessary for the stated purposes and legal obligations. After this period, we delete or anonymize data securely.

7. Data Subject Rights

You can request access, rectification, erasure, portability and information on sharing, as well as revoke consent. Use the contact channels to exercise your rights.

8. Security

We apply technical and organizational measures to protect data. No method is foolproof; we recommend good security practices by users.

9. Cookies

We use necessary cookies and, with consent, analytics/marketing cookies. Manage preferences via the cookie banner or your browser.

10. Changes

We may update this Policy to reflect service or legal changes. The current version is 2025-08-24. Continued use implies awareness of changes.

11. Contact

For questions or requests, use the channels listed on the website or the contact email.